Shady Maple

Privacy Policy

WHAT INFORMATION DO WE COLLECT? We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, or phone number. You may, however, visit our site anonymously.

WHAT DO WE USE YOUR INFORMATION FOR? The information we collect from you may be used in the following ways:

  • To personalize your experience: your information helps us to better respond to your individual needs.
  • To improve our website: we continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service: your information helps us to more effectively respond to your customer service requests and meet your support needs.
  • To administer a contest, promotion, survey, or other site feature.
  • To send periodic emails: The email address you provide for order processing will only be used to send you information and updates pertaining to your order. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

  • For targeted advertising (Customer Match): We may use your contact information (such as your email address or phone number) to create custom audiences or customer match lists with third-party advertising platforms, including Google Ads. This allows us to deliver more relevant advertisements about our products and services to you and to other potential customers who may have similar interests. Your data is shared in a secure, hashed format to protect your privacy, and these platforms are contractually obligated to keep your information confidential and use it only for the purposes we specify.

HOW DO WE PROTECT YOUR INFORMATION? We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

DO WE USE COOKIES? Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow them). They enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

 

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES? We do not sell or trade your personally identifiable information to outside parties. We may transfer your personally identifiable information to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. This includes, but is not limited to, third-party advertising platforms (such as Google) for the purpose of creating customer match lists as described in the “What Do We Use Your Information For?” section. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD-PARTY LINKS Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties for purposes other than those explicitly stated in this privacy policy, or without your specific consent where required by law.

CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years of age or older.

ONLINE PRIVACY POLICY ONLY This online privacy policy applies only to information collected through our website and not to information collected offline.

YOUR CONSENT By using our site, you consent to our website privacy policy, including the use of your information for targeted advertising as described herein.

CHANGES TO OUR PRIVACY POLICY If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 06/24/2025.