Customer Return Policy
We hope that every purchase you make at Shady Maple is the perfect one for you. If for some reason you feel you do have something to return, please see the information below for guidance on making your return.
ALL RETURNS MUST BE MADE WITHIN 30 DAYS OF PURCHASE.
PER DEPT. OF AG. REGULATION, BULK CONTAINERS ARE NON REFUNDABLE.
ORIGINAL RECEIPT MUST BE PRESENTED WITH ITEM BEING RETURNED.
NO RECEIPT, NO RETURN.
PLANTS: Refunds on plants in season that cannot be resold will require manager approval and will only be refunded in the form of store credit. Reduced or seasonal clearance sales on plants are “as is” and nonrefundable.