Provides exceptional customer service and assistance in a friendly and professional manner. Main duties of a host/cashier include greeting and communicating with customers, utilizing a cash register and debit/check machine in processing meal sales, seating customers, and bussing tables.
Main duties of a busser include clearing, cleaning, and setting tables, removing empty dishes while customers are dining, and assisting customers with questions or problems as necessary.
Job Function & Duties:
- Utilize the cash register and debit/check machine in processing meal sales and give correct change to cash customers.
- Greet customers and communicate with them prior to ringing them up e.g. ages of customers, meal change-over times/price changes, etc.
- Seat customers, explain specials and buffet setup, and assist them with questions and problems as necessary.
- Balance a cash drawer.
- Utilize a telephone in answering and transferring in-coming calls.
- Perform duties related to the host/hostess area e.g. keeping supplies stocked, routine cleaning and organizing, minor cleaning of the lobby floor, etc.
- Remove empty or finished tableware while customers are dining and completely remove tableware when customers have departed.
- Properly sort tableware into the bussing cart.
- Wipe tables and seats and clean floor (if necessary) after customers leave and set tables for next customers.
- Perform related duties such as filling salt and pepper shakers, stocking table settings carts, routine cleaning and organizing of work area, etc.
- Perform other reasonable duties as assigned by the management e.g. help with setup and disassembly of private rooms, etc.
- Lift and/or carry objects light weight as per United States Department of Labor definitions.
- Follow company health and safety expectations.
Job Skills:
- Customer service
- Multi-tasking
- Basic math knowledge
- Problem solving
Physical Requirements:
- Lift & carry object of light weight
- Be on your feet for an extended amount of time
- Be able to move with alacrity and walk
Shady Maple Proudly Offers:
- Every Sunday Off – We Are Closed on Sundays!
- Competitive Industry Wages
- $3/hr bonus every Saturday
- Positive Work Culture
- Flexible Hours
- Paid Birthday Off
- Employee Discounts at all Shady Maple Businesses
- Emerging Leader Training and Development & Advancement
- Skill Development Training
We’re hiring Hosts, Cashiers, and Bussers. All applicants must be available to work on Saturdays. Shady Maple invites you to pursue a career with one of Lancaster County’s marketplace leaders. Family owned by the Weaver Family since 1970, Shady Maple offers a variety of employment opportunities to fit your goals and lifestyle.