Job Summary: The Grocery Manager is responsible for overseeing the Grocery department including; personnel, ordering products, writing ads, and enforcing all company rules and regulations. As well as being the direct report for Dairy, Frozen, GM/HBA & Pricing departments. While providing outstanding customer service in a friendly and knowledgeable manner.
Duties and responsibilities:
- All employees are expected to uphold our company’s values, vision, and mission daily, ensuring alignment with our core principles and goals.
- Receive & carry out direction given by upper management
- Meet with & make sure all direct reports are carrying out the duties of their departments
- Be the evening closing manager as needed, making sure the building is secure before leaving
- Write grocery ads & prepare all pricing information for the pricing department
- Order products for the ad via Food Shows, sales reps, and UNFI ad survey
- Respond to all emails & phone calls promptly
- Give great customer service by answering questions, solving problems, special orders, price checks, etc.
- Help train new employees, be first to spend time with them, them and then hand off to the person training them
- Do yearly employee evaluations of team leaders under you
- Be certified to run motorized pallet jacks, high lifts, tow motors
- Help maintain order in the grocery warehouse
- Schedule grocery department employees to maintain a well-stocked department while meeting labor goals
- Give direction to dayshift stockers on the building of displays
- Attend Food Shows some of which may involve overnight travel
- Help build displays, and stock shelves as needed
- Make sure all paperwork is handed in on time
Required skills and abilities:
- Written and verbal communication skills
- Strong customer service skills
- Able to multi-task
- Team player
- Ability to learn on the job
- Strong ethical conduct
- Proficient with Microsoft Office, Excel, Encore, and Kwik Tags
Education and Experience: Prior retail and management experience required.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
- Must be able to lift 11-25lbs 50%
- Be able to move around quickly
- Must be able to use a step ladder
- Hearing/speech/vision is required
- Job requires walking, bending, kneeling, and standing