Job Title: Sales Associate
Department: Gift Shop
Reports to: Area Manager
Job Summary: Provides exceptional customer service and assistance in a friendly, knowledgeable, and professional manner. Main duties include assisting other employees with various needs, and helping customers on the sales floor. Occasionally required to assist with the customer service desk and cashiering.
Duties and Responsibilities:
Sales Associate are responsible for working with other employees and customers to ensure the store is running smoothly. The responsibilities include maintaining supplies at service areas, receiving product in the warehouse and distributing it to the appropriate buyer, answering customer’s questions, aiding customers when purchasing heavy items, and assist managers with various other tasks. They will acquire on-the-job training ensuring proficiency in cashier and customer service representative roles. Additionally, the Assistant will support cashiers and customers with daily procedures while adhering to operational standards.
Expected Outcomes:
· Customer service is perceived as being prompt, friendly, and professional.
· Assigned duties are completed properly and in a timely manner.
· Work with Area Managers to aid the store’s opperations
· Act as our store’s representative and set an example for our staff
Required Skills and Abilities:
· Attention to detail and orderliness to ensure efficiency.
· Ability to work independently.
· Strong communication and customer service skills.
· Ability to function well in a fast-paced environment.
· Capability to learn on-the-job skills within the three-month introductory period.
Education and Experience:
· On-the-job training provided. Retail experience is preferred.
Physical Requirements:
· Must be able to lift and/or carry medium to heavy weight objects.
· Ability to stand and work for extended periods in a retail environment.
Shady Maple Proudly Offers:
- Every Sunday Off – We Are Closed on Sundays!
- Competitive Industry Wages
- $3/hr bonus every Saturday
- Positive Work Culture
- Flexible Hours
- Paid Birthday Off
- Employee Discounts at all Shady Maple Businesses
- Emerging Leader Training and Development & Advancement
- Skill Development Training
All applicants must be available to work on Saturdays. Shady Maple invites you to pursue a career with one of Lancaster County’s marketplace leaders. Family owned by the Weaver Family since 1970, Shady Maple offer a variety of employment opportunities to fit your goals and lifestyle.