Customer Return Policy
We hope that every purchase you make at Shady Maple is the perfect one for you. If for some reason you have something to return, please see the information below regarding our policy.
All returns must be made within 30 days of purchase.
Bulk foods may not be returned or exchanged as per PA Department of Agriculture.
The original receipt must be presented with the item being returned.
Any items reduced or marked down for quick sale are nonrefundable.
Baby Formula, Books, Magazines, Newspapers, or Pharmacy Prescriptions may not be returned or exchanged.
Refunds will reimbursed with the same payment method as original purchase.
PLANTS: Refunds on plants in season that cannot be resold will require manager approval and will only be refunded in the form of store credit. Reduced or seasonal clearance sales on plants are “as is” and nonrefundable.